Even if your IT goes on strike – we will not let you down!
We have developed a web application for our customers, which is available 24/7 in case of technical problems:
You can access our portal via the Internet using secure access and can transfer the study data to be evaluated from any source (modality, PACS…) simply by “drag & drop”. All communication can only be initiated from known IP addresses and is SSL and password protected. This way we achieve the highest security of our data communication.
Telerad serves us and you as a safety net. It is completely separated from our existing, daily proven teleradiology solution and is designed to be equally highly available (99.xx%).
Good to know that Telerad exists!
Fortunately, it has rarely been used so far: between 2014 and 2017, the system was only needed twice. Whereby the underlying problems at the customer’s site were solved so quickly that even the transfer via the standard system could have been carried out within the time limits.