How can we deliver the best quality to our customers around the clock? Part 1: Our operational planning
With our on-call service, we are available 24 hours a day with professional expertise. Our most important goal is to consistently produce our radiological findings with the best quality. How does this work?
We plan our workflows by putting the efficiency of our service first, not just the quality. We monitor our workflow and workload very closely to ensure that our radiologists are allocated work sensibly. Because the number of patients and radiological examinations is not the same at every hour, on every day in the summer and winter seasons. Rather, it is multifactorially triggered. A high degree of accuracy already in the planning of the cadre and the duty roster enables us to have an adequate number of specialists on duty at all times. As a result, our time for providing oral and written reports remains very short, and the satisfaction of our customers and our radiologists is high.