Let’s talk seriously about teleradiology, an increasingly important component of patient care.

Why would you have such an important, highly qualified medical service created by one of the many start-ups with unclear staffing and questionable IT concepts when you can get the market leader in Switzerland and Austria to do it for you?

We at ERS – Emergency Radiology Schueller have built up a large and consistent team of radiology specialists with long professional experience.

And we have created our patent-pending IT concept with the highest quality and highest availability. Because we take security and data protection very seriously.

Our customers know:

ERS can be relied on around the clock, every day of the year, for years:

With our acute On Call Service, we are always personally available for you via our telephone hotlines.

And our Academic Health Division provides top-quality reports for your elective X-ray, CT and MR examinations in all important sub-specialisations.

We are also cost-efficient. We were the ones who established the pay-per-use model.

You only pay for our diagnostic services. And nothing else.

It doesn’t help when people try to imitate us.

Because we are the original. We are always there for you when it comes to providing the best in teleradiology.

People rightly expect more and more from medicine. Radiology has a particularly important role to play because it is always at the forefront of patient care in providing quick and correct, groundbreaking answers.

Teleradiology is of great advantage here: it brings high expertise quickly to places where radiologists are not always available. At ERS – Emergency Radiology Schueller, we pool our radiological expertise and deliver first-class medical quality to all patients everywhere, around the clock.

At ERS, we first listen for a long time to our customers’ requirements and wishes. Then we create solutions: Together with XCOORP we have developed a generation of connectors – called “Diagnostic Gate”.

Diagnostic Gate can be quickly and easily integrated into the PACS/RIS/KIS landscape of our customers. This small hardware system is connected to the existing infrastructure via HL7 and DICOM. Diagnostic Gate transmits the patient data via VPN/IPsec directly and is highly encrypted to our ERS/XCOORP data centres.

With this in-house development and the use of state-of-the-art technologies, we can now offer the connection to our teleradiology network free of charge for all customers – whether individual practices, institutes, or hospital holding companies. This means that from now on you only pay “pay-per-use”, i.e. only our reporting of your studies!

Around the clock, every day of the year, medical examinations are uploaded to www.radailogy.com, which are processed by an Artificial Intelligence (AI) application in addition to the specialist assessment at the request of the referring physician. It is a world first: with its large team of Radailogists, who are specialists specially trained in AI, Radailogy offers its service online 24/7 as a combination of medical expertise and the latest AI technology.

ZUG – In thousands of our Swiss medical practices, around ten million X-ray examinations are performed and diagnosed every year. Precisely because X-ray diagnostics is of considerable importance in patient treatment, the question is raised as to whether diagnostic assistance can be offered through the specialist opinion transmitted by teleradiology and the use of artificial intelligence.

The most diverse AIs can be found and selected by means of simple queries, depending on the type of examination to be found. The simplest way to compare the process is with shopping in an app store: Doctors can compile the appropriate offer individually on the platform. The characteristics and the technical and medical-legal requirements for the use of each AI are presented and a hyperlink to the official websites of the AI manufacturers is also displayed for further information.

 

The choice of service is always displayed in detail to the doctor. As soon as the order is confirmed, the upload of the examination can begin.

 

DICOM examinations are uploaded as a ZIP file simply by dragging and dropping.

 

The specialist medical findings and/or the AI results are delivered to the doctors’ personal portal by noon of the next working day. Likewise, the invoices for the service provided can be accessed.

 

Bottom Line

Radailogy offers online up-to-date AI from global manufacturers for many medical specialties. The platform is highly secure, available every day of the year and easy to use. The reporting by Radailogists – specialists in AI – enables the combination of medical expertise and innovative AI technology. This is to ensure that the medicine of the future remains in human hands and at the same time all patients benefit from AI technologies that have already become reality, according to the motto: Artificial Intelligence under radailogical control.

We at Emergency Radiology Schueller take criticism seriously. According to William Deming’s formula: Plan – Do – Check – Act, the customer evaluation of our teleradiological services has a very high priority. Read the results for 2020 here!

Nothing is more important to us than standing together with our customers. We at Emergency Radiology Schueller are grateful to have been able to maintain an excellent relationship with our customers for years. In addition, not only the constant, uncompromising radiological service at any time of the day or night over years as well as personal support during office hours on +41 41 544 60 80 are a basic requirement, but also “the very spontaneous readiness for action and flexibility, which is enormous in everyday life and in help to cope with emergency services “, as one of our Swiss customers, the Hirslanden Klinik Stephanshorn in St. Gallen, puts it. We received further praise from a customer from the Austrian capital Vienna: “As was to be expected, the teleradiological care provided by the company operated by Prof. Schueller works very well”. In an online survey we asked our customers only two questions: 1. what grade from one to ten would you give the teleradiological service of Emergency Radiology Schueller (10=very good)? 2. if you do not give a ten, what is missing on this grade ten? We received twenty answers, we received the grade ten 15 times, grades eight and nine twice and grade seven once. That made an average of 9.4 points. On the one hand, we are very proud of this result with testimonials such as: “We are very satisfied with the service of Emergency Radiology Schueller at Zofingen Hospital, I would give the service a 10 (Chief Physician Dr. Renate Engisch) and “…I think the Emergency Radiology Schueller system has now become well established in the Döbling Private Clinic (Prim. PD Dr. med. univ. Marius Wick). Nevertheless, we are doing our utmost to ask questions and optimise the results for grades seven to nine. An Austrian customer, for example, complained that “we are still dependent on the physical import of the reports into the HIS”. We were able to improve this quickly and easily with the now desired roll-out of our HL7 interface Diagnostic Gate, which is already established with almost all customers. This saves our customers valuable administration and time, because all our findings are not only accessible at any time in the PACS, but also in the RIS/HIS – and this in acute operation within one hour after the patient examinations have been transferred to us. We received further praise from the heads of a large institute for radiology in Switzerland: “The Emergency Radiology Schueller Academic Health Division supports us with consistently high quality in the important sub-disciplines of MSC, neuro-, body-, onco-, cardiac- and prostate radiology whenever we have a case-by-case need. The company shows that teleradiology does not mean zero or one, but should and can always be used when there is a need – even at short notice. Many thanks”. We may return the thanks!