With our teleradiology department at ERS – Emergency Radiology Schueller, we enable many people to have access to the latest radiological cutting edge diagnostics. In this way we help society to diagnose diseases earlier and better. At the same time, we ensure that every patient has a chance to receive the best possible therapy based on our assistance. As a teleradiological service provider, we make nationwide care possible through the efficient deployment of our specialist staff.
However, our teleradiology at ERS – Emergency Radiology Schueller offers advantages far beyond this: A very important aspect for us is climate protection. Nowadays there is a lot of discussion about how to save emissions and thus slow down climate change. Apart from industry, the transport sector accounts for a large proportion of emissions. Teleradiology can make a considerable contribution here. Even with our current products, the On Call Service for acute radiological use and the Elelective Service of our Academic Health Division, patients who are examined at our radiological partner institutes close to their homes only have to travel very short distances to their treatment. This is because the radiological examinations that are essential for therapy are assessed online by our specialist physicians in remote locations. The elimination of long journeys saves considerable cumulative CO2 emissions. Accordingly, we generate even greater effects, since our teleradiology is already used across national borders: Even long-distance and air travel by patients can be completely eliminated. Our technology makes no difference whether doctors and patients are in neighboring towns or several thousand kilometers apart. In addition, our medical personnel no longer have to travel to and from work: It is a specific feature of radiology in our neighboring country of Austria, for example, that radiologists report radiological examinations as independent substitute physicians after work as an employed physician in a hospital in the afternoon and evening or on days off in radiological institutes. This means that it is at least to some extent possible to provide the population with comprehensive care. But with the use of teleradiology, these medical official channels are no longer necessary, and the lower CO2 emissions also help to relieve the climate.
We are aware that the teleradiological services of ERS – Emergency Radiology Schueller are part of the trend towards the general digitalisation of processes and services. Not only do we protect the climate, but with our first-class radiological reports we also provide substantial support for society – the starting signal for the individualized therapy of every single person. And we are helping to make tomorrow’s world a much better place.
Perfect quality for
your patients without compromise
Exclusively radiology specialists with many years of experience
Information on findings after 30 minutes at the latest, written findings after one hour
All-round carefree data protection
We deliver our findings directly into your RIS/KIS systems, EDPG/eGA/ELGA-compliant
How can we deliver the best quality to our customers around the clock? Part 1: Our operational planning
With our on-call service, we are available 24 hours a day with professional expertise. Our most important goal is to consistently produce our radiological findings with the best quality. How does this work?
We plan our workflows by putting the efficiency of our service first, not just the quality. We monitor our workflow and workload very closely to ensure that our radiologists are allocated work sensibly. Because the number of patients and radiological examinations is not the same at every hour, on every day in the summer and winter seasons. Rather, it is multifactorially triggered. A high degree of accuracy already in the planning of the cadre and the duty roster enables us to have an adequate number of specialists on duty at all times. As a result, our time for providing oral and written reports remains very short, and the satisfaction of our customers and our radiologists is high.
The steady development of ERS and Radailogy in the German-speaking market is accompanied by an ever-increasing media presence. The latest issue of ÖZK, the specialist magazine for managers in the German-speaking world, contains a brief update of all the news.
At ERS, we first listen for a long time to our customers’ requirements and wishes. Then we create solutions: Together with XCOORP we have developed a generation of connectors – called “Diagnostic Gate”.
Diagnostic Gate can be quickly and easily integrated into the PACS/RIS/KIS landscape of our customers. This small hardware system is connected to the existing infrastructure via HL7 and DICOM. Diagnostic Gate transmits the patient data via VPN/IPsec directly and is highly encrypted to our ERS/XCOORP data centres.
With this in-house development and the use of state-of-the-art technologies, we can now offer the connection to our teleradiology network free of charge for all customers – whether individual practices, institutes, or hospital holding companies. This means that from now on you only pay “pay-per-use”, i.e. only our reporting of your studies!
ERS, as the leading private teleradiology provider in Switzerland and Austria, is in a strong position to support other hospitals and institutes suffering from professional shortages.
ERS currently offers its service to nearly 20 hospitals in German-speaking countries. “We are set up to cope with high capacities. It is precisely because of this that we are able to offer our staff a high caseload – the be-all and end-all for producing consistent top quality. We remain wide awake and are always growing,” confirms Gerd Schueller, founder of ERS.
A corresponding campaign was launched in October 2017. ERS learns through a multitude of personal conversations with radiological and economic decision-makers what enormous difficulties have to be mastered in the respective health markets – and offers their cooperation. “As soon as our prospective customers realise how determined we are to offer our service and which radiological and technical solutions we can provide individually, the advantages of our service become immediately clear,” adds Michael Peck, responsible for all IT services at ERS.